Celebrating Seven-Year Anniversary of NSW Settlement Partnership (NSP) Network delivers for refugees and migrants making their home in NSW

The NSW Settlement Partnership, a dynamic network of leading organisations led by Settlement
Services International (SSI), is celebrating seven years of supporting refugees and migrants to
settle in Australia.

SydWest Multicultural Services is proud to be a member of the network that includes 21
organisations who work together to empower refugees and migrants to thrive independently,
socially and financially in their new home.

It has delivered staggering results since its inception in 2015. Collectively, the partnership has
supported 185,886 clients through 546,628 instances of service across 88 local government areas.
Clients from 177 client countries/cultures speaking over 160 ethnic languages have been assisted
on their journey to settlement.

Consortium members include leading migrant resource centres (MRCs), multicultural services and
ethno-specific agencies. Together we deliver settlement services under the Department of Home
Affairs’ Settlement Engagement and Transition Support Program (SETS).
Elfa Moraitakis, CEO of SydWest, said the partnership was a driving force for the Settlement
Engagement and Transition Support SETS program, with its goals front-of-mind for each of its
member organisations.

“The key vision of our network is the empowerment of refugees and migrants so they can thrive
independently in their new home. Together we represent the leading minds in the settlement
sector, working to achieve mutual goals of the success and independence of refugees and
migrants.

“We are amazingly powerful together, leveraging grassroots experience and the power of a large
network and are proud of our achievements working on complex and multi-faceted issues. NSW
Settlement Partnership has a reported 91.5% positive satisfaction outcome and a 91.8% overall
positive goal outcome.”

Clement Meru, Community Engagement & Disability Services Manager at SydWest, said it was
inspiring to work together with the members of the partnership, in support of a common cause.
SydWest Multicultural Services

ABN 70 963 234 638 Phone (02) 9621 6633 Fax (02) 9831 5625 Email info@sydwestms.org.au

“Together, we work to support refugee and migrant communities in NSW through their settlement
and we have been delivering outstanding results since 2015. Over 180,000 people have been
supported to settle into Australia due to the collective’s combined efforts,” he said.
The partnership offers an innovative service delivery model to address the diverse range of needs
of clients, community and government. The NSW Settlement Partnership offers equitable
participation in Australian society, promoting social cohesion and productive diversity.
The NSW Settlement Partnership delivers:
• Professional support and training to the settlement workforce
• Organisational and governance support
• Exchange of information, expertise and experience
• Place-based support and volunteer opportunities
• Advocacy as one for the settlement sector